{"id":9513,"date":"2025-07-10T09:28:54","date_gmt":"2025-07-10T05:58:54","guid":{"rendered":"https:\/\/dorokh.ir\/?page_id=9513"},"modified":"2025-08-27T17:09:55","modified_gmt":"2025-08-27T13:39:55","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/dorokh.com\/en\/return-policy\/","title":{"rendered":"DoRokh Returned Goods \ud83d\udc94"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-image align_center\"><a href=\"https:\/\/dorokh.com\/en\" aria-label=\"DoRokh \u2013 A symbol of authenticity, beauty, and grandeur. An Iranian brand inspired by nature and art, bringing timeless fragrances and distinctive design.\" class=\"w-image-h\"><img decoding=\"async\" width=\"300\" height=\"55\" src=\"https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1-300x55.webp\" class=\"attachment-medium size-medium\" alt=\"\u062f\u0648\u0631\u062e | dorokh\" loading=\"lazy\" srcset=\"https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1-300x55.webp 300w, https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1-600x109.webp 600w, https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1-1024x186.webp 1024w, https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1-768x140.webp 768w, https:\/\/dorokh.com\/wp-content\/uploads\/2025\/05\/logo-dorokh-1.webp 1818w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3 data-start=\"289\" data-end=\"317\">Return and Refund Policy<\/h3>\n<p data-start=\"319\" data-end=\"485\"><strong data-start=\"319\" data-end=\"485\">We, the great DoRokh factory, a pioneer in the production of perfumes, fragrances, and cosmetics worldwide, have always prioritized authenticity, exceptional quality, and complete customer satisfaction.<\/strong><\/p>\n<h4 data-start=\"487\" data-end=\"514\">Direct purchase from the factory<\/h4>\n<p data-start=\"516\" data-end=\"707\">You can purchase all DoRokh products <strong data-start=\"542\" data-end=\"590\">directly from the DoRokh factory without intermediaries<\/strong> You purchase them. This guarantees the authenticity, quality, and freshness of each product and creates a unique experience for you.<\/p>\n<h4 data-start=\"709\" data-end=\"734\">Fragrance Satisfaction Guarantee<\/h4>\n<p data-start=\"736\" data-end=\"966\">If you are not fully satisfied after using your chosen perfume or fragrance, you can return it and replace it with another scent. This policy ensures that your purchase is <strong data-start=\"891\" data-end=\"934\">completely risk-free and fully personalized<\/strong> so that you can arrive at the best choice.<\/p>\n<h4 data-start=\"968\" data-end=\"998\">Special discount for the next purchase<\/h4>\n<p data-start=\"1000\" data-end=\"1120\">By returning your perfume bottle, you will receive a <strong data-start=\"1044\" data-end=\"1062\">50% special discount on your next purchase<\/strong> enjoy and at the same time contribute to environmental preservation.<\/p>\n<hr data-start=\"1122\" data-end=\"1125\" \/>\n<h3 data-start=\"1127\" data-end=\"1152\">\u0634\u0631\u0627\u06cc\u0637 \u06a9\u0644\u06cc \u0628\u0627\u0632\u06af\u0634\u062a \u06a9\u0627\u0644\u0627<\/h3>\n<ul data-start=\"1154\" data-end=\"1452\">\n<li data-start=\"1154\" data-end=\"1216\">\n<p data-start=\"1156\" data-end=\"1216\">\u0628\u0627\u0632\u06af\u0634\u062a \u06a9\u0627\u0644\u0627 \u062a\u0627 <strong data-start=\"1171\" data-end=\"1200\">\u06f3\u06f0 \u0631\u0648\u0632 \u067e\u0633 \u0627\u0632 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u062d\u0635\u0648\u0644<\/strong> \u0627\u0645\u06a9\u0627\u0646\u200c\u067e\u0630\u06cc\u0631 \u0627\u0633\u062a.<\/p>\n<\/li>\n<li data-start=\"1217\" data-end=\"1306\">\n<p data-start=\"1219\" data-end=\"1306\">\u0645\u062d\u0635\u0648\u0644 \u0628\u0627\u06cc\u062f <strong data-start=\"1230\" data-end=\"1290\">\u062f\u0631 \u0634\u0631\u0627\u06cc\u0637 \u0627\u0648\u0644\u06cc\u0647\u060c \u0628\u062f\u0648\u0646 \u0627\u0633\u062a\u0641\u0627\u062f\u0647\u060c \u0648 \u0628\u0627 \u0628\u0633\u062a\u0647\u200c\u0628\u0646\u062f\u06cc \u0627\u0635\u0644\u06cc \u0648 \u0633\u0627\u0644\u0645<\/strong> \u0628\u0627\u0632\u06af\u0631\u062f\u0627\u0646\u062f\u0647 \u0634\u0648\u062f.<\/p>\n<\/li>\n<li data-start=\"1307\" data-end=\"1346\">\n<p data-start=\"1309\" data-end=\"1346\">\u0627\u0631\u0627\u0626\u0647 \u0641\u0627\u06a9\u062a\u0648\u0631 \u06cc\u0627 \u0631\u0633\u06cc\u062f \u062e\u0631\u06cc\u062f \u0627\u0644\u0632\u0627\u0645\u06cc \u0627\u0633\u062a.<\/p>\n<\/li>\n<li data-start=\"1347\" data-end=\"1452\">\n<p data-start=\"1349\" data-end=\"1452\">\u0644\u0637\u0641\u0627\u064b \u0627\u0632 \u0627\u0631\u0633\u0627\u0644 \u0645\u0633\u062a\u0642\u06cc\u0645 \u06a9\u0627\u0644\u0627 \u0628\u0647 \u06a9\u0627\u0631\u062e\u0627\u0646\u0647 \u06cc\u0627 \u062a\u0648\u0644\u06cc\u062f\u06a9\u0646\u0646\u062f\u0647 \u062e\u0648\u062f\u062f\u0627\u0631\u06cc \u06a9\u0646\u06cc\u062f \u0648 \u0641\u0642\u0637 \u0628\u0647 \u0622\u062f\u0631\u0633 \u0631\u0633\u0645\u06cc \u0641\u0631\u0648\u0634\u06af\u0627\u0647 \u0628\u0627\u0632\u06af\u0631\u062f\u0627\u0646\u06cc\u062f.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1454\" data-end=\"1480\">\u06a9\u0627\u0644\u0627\u0647\u0627\u06cc \u063a\u06cc\u0631\u0642\u0627\u0628\u0644 \u0645\u0631\u062c\u0648\u0639\u06cc<\/h3>\n<ul data-start=\"1482\" data-end=\"1660\">\n<li data-start=\"1482\" data-end=\"1595\">\n<p data-start=\"1484\" data-end=\"1595\">\u0645\u062d\u0635\u0648\u0644\u0627\u062a \u0622\u0631\u0627\u06cc\u0634\u06cc \u0648 \u0628\u0647\u062f\u0627\u0634\u062a\u06cc \u0648 \u0639\u0637\u0631\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0627\u0632 \u06cc\u0627 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u0634\u062f\u0647 \u0628\u0627\u0634\u0646\u062f\u060c \u0628\u0647 \u062f\u0644\u06cc\u0644 \u0631\u0639\u0627\u06cc\u062a \u0645\u0633\u0627\u0626\u0644 \u0628\u0647\u062f\u0627\u0634\u062a\u06cc \u0642\u0627\u0628\u0644 \u0645\u0631\u062c\u0648\u0639\u06cc \u0646\u06cc\u0633\u062a\u0646\u062f.<\/p>\n<\/li>\n<li data-start=\"1596\" data-end=\"1660\">\n<p data-start=\"1598\" data-end=\"1660\">\u06a9\u0627\u0644\u0627\u0647\u0627\u06cc\u06cc \u06a9\u0647 \u0628\u0633\u062a\u0647\u200c\u0628\u0646\u062f\u06cc \u06cc\u0627 \u067e\u0644\u0645\u067e \u0627\u0635\u0644\u06cc \u0622\u0646\u200c\u0647\u0627 \u0628\u0627\u0632 \u0634\u062f\u0647 \u06cc\u0627 \u0646\u0627\u0642\u0635 \u0628\u0627\u0634\u062f.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1662\" data-end=\"1684\">\u0631\u0648\u0646\u062f \u0628\u0627\u0632\u067e\u0631\u062f\u0627\u062e\u062a \u0648\u062c\u0647<\/h3>\n<p data-start=\"1686\" data-end=\"1901\">\u067e\u0633 \u0627\u0632 \u062f\u0631\u06cc\u0627\u0641\u062a \u0648 \u0628\u0631\u0631\u0633\u06cc \u0645\u062d\u0635\u0648\u0644 \u0645\u0631\u062c\u0648\u0639\u06cc\u060c \u0646\u062a\u06cc\u062c\u0647 \u062a\u0623\u06cc\u06cc\u062f \u06cc\u0627 \u0639\u062f\u0645 \u062a\u0623\u06cc\u06cc\u062f \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0627\u06cc\u0645\u06cc\u0644 \u0628\u0647 \u0627\u0637\u0644\u0627\u0639 \u0634\u0645\u0627 \u062e\u0648\u0627\u0647\u062f \u0631\u0633\u06cc\u062f.<br data-start=\"1784\" data-end=\"1787\" \/>\u062f\u0631 \u0635\u0648\u0631\u062a \u062a\u0623\u06cc\u06cc\u062f\u060c \u0645\u0628\u0644\u063a \u067e\u0631\u062f\u0627\u062e\u062a\u06cc \u0628\u0647 \u0631\u0648\u0634 \u0627\u0648\u0644\u06cc\u0647 \u067e\u0631\u062f\u0627\u062e\u062a \u0634\u0645\u0627 \u0628\u0627\u0632\u06af\u0631\u062f\u0627\u0646\u062f\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f. \u0627\u06cc\u0646 \u0641\u0631\u0627\u06cc\u0646\u062f \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0686\u0646\u062f \u0631\u0648\u0632 \u06a9\u0627\u0631\u06cc \u0632\u0645\u0627\u0646 \u0628\u0628\u0631\u062f.<\/p>\n<h3 data-start=\"1903\" data-end=\"1936\">\u0628\u0627\u0632\u067e\u0631\u062f\u0627\u062e\u062a\u200c\u0647\u0627\u06cc \u062a\u0623\u062e\u06cc\u0631\u06cc \u06cc\u0627 \u0645\u0641\u0642\u0648\u062f<\/h3>\n<p data-start=\"1938\" data-end=\"1979\">\u0627\u06af\u0631 \u0648\u062c\u0647 \u0628\u0627\u0632\u06af\u0634\u062a\u06cc \u0631\u0627 \u0647\u0646\u0648\u0632 \u062f\u0631\u06cc\u0627\u0641\u062a \u0646\u06a9\u0631\u062f\u0647\u200c\u0627\u06cc\u062f:<\/p>\n<ol data-start=\"1981\" data-end=\"2192\">\n<li data-start=\"1981\" data-end=\"2034\">\n<p data-start=\"1984\" data-end=\"2034\">\u0627\u0628\u062a\u062f\u0627 \u062d\u0633\u0627\u0628 \u0628\u0627\u0646\u06a9\u06cc \u06cc\u0627 \u06a9\u0627\u0631\u062a \u062e\u0648\u062f \u0631\u0627 \u062f\u0648\u0628\u0627\u0631\u0647 \u0628\u0631\u0631\u0633\u06cc \u06a9\u0646\u06cc\u062f.<\/p>\n<\/li>\n<li data-start=\"2035\" data-end=\"2117\">\n<p data-start=\"2038\" data-end=\"2117\">\u0628\u0627 \u0628\u0627\u0646\u06a9 \u06cc\u0627 \u0634\u0631\u06a9\u062a \u06a9\u0627\u0631\u062a \u0627\u0639\u062a\u0628\u0627\u0631\u06cc \u062e\u0648\u062f \u062a\u0645\u0627\u0633 \u0628\u06af\u06cc\u0631\u06cc\u062f\u060c \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u067e\u0631\u062f\u0627\u0632\u0634 \u0648\u062c\u0647 \u0632\u0645\u0627\u0646\u200c\u0628\u0631 \u0628\u0627\u0634\u062f.<\/p>\n<\/li>\n<li data-start=\"2118\" data-end=\"2192\">\n<p data-start=\"2121\" data-end=\"2192\">\u062f\u0631 \u0635\u0648\u0631\u062a \u0639\u062f\u0645 \u062f\u0631\u06cc\u0627\u0641\u062a\u060c \u0644\u0637\u0641\u0627\u064b 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\u0648\u062c\u0648\u062f \u0645\u0634\u06a9\u0644 \u06cc\u0627 \u0622\u0633\u06cc\u0628\u200c\u062f\u06cc\u062f\u06af\u06cc \u062f\u0631 \u0645\u062d\u0635\u0648\u0644\u060c \u0627\u0645\u06a9\u0627\u0646 \u062a\u0639\u0648\u06cc\u0636 \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f. \u0628\u0631\u0627\u06cc \u062b\u0628\u062a \u062f\u0631\u062e\u0648\u0627\u0633\u062a \u062a\u0639\u0648\u06cc\u0636\u060c \u0644\u0637\u0641\u0627\u064b \u0627\u0628\u062a\u062f\u0627 \u0627\u0632 \u0637\u0631\u06cc\u0642 \u0627\u06cc\u0645\u06cc\u0644 {\u0622\u062f\u0631\u0633 \u0627\u06cc\u0645\u06cc\u0644} \u0628\u0627 \u0645\u0627 \u062a\u0645\u0627\u0633 \u0628\u06af\u06cc\u0631\u06cc\u062f \u0648 \u0633\u067e\u0633 \u06a9\u0627\u0644\u0627 \u0631\u0627 \u0628\u0647 \u0622\u062f\u0631\u0633 {\u0622\u062f\u0631\u0633 \u0641\u06cc\u0632\u06cc\u06a9\u06cc \u0641\u0631\u0648\u0634\u06af\u0627\u0647} \u0627\u0631\u0633\u0627\u0644 \u06a9\u0646\u06cc\u062f.<\/p>\n<h3 data-start=\"2509\" data-end=\"2539\">\u0647\u0632\u06cc\u0646\u0647 \u0627\u0631\u0633\u0627\u0644 \u06a9\u0627\u0644\u0627\u0647\u0627\u06cc \u0645\u0631\u062c\u0648\u0639\u06cc<\/h3>\n<ul data-start=\"2541\" data-end=\"2911\">\n<li data-start=\"2541\" data-end=\"2614\">\n<p data-start=\"2543\" data-end=\"2614\">\u0647\u0632\u06cc\u0646\u0647 \u0627\u0631\u0633\u0627\u0644 \u06a9\u0627\u0644\u0627\u0647\u0627\u06cc \u0645\u0631\u062c\u0648\u0639\u06cc \u0628\u0631 \u0639\u0647\u062f\u0647 \u0645\u0634\u062a\u0631\u06cc \u0627\u0633\u062a \u0648 \u063a\u06cc\u0631\u0642\u0627\u0628\u0644 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0645\u06cc\u200c\u0628\u0627\u0634\u062f.<\/p>\n<\/li>\n<li data-start=\"2615\" data-end=\"2686\">\n<p data-start=\"2617\" data-end=\"2686\">\u062f\u0631 \u0635\u0648\u0631\u062a \u062a\u0623\u06cc\u06cc\u062f \u0645\u0631\u062c\u0648\u0639\u06cc\u060c \u0647\u0632\u06cc\u0646\u0647 \u0627\u0631\u0633\u0627\u0644 \u0627\u0648\u0644\u06cc\u0647 \u0627\u0632 \u0645\u0628\u0644\u063a \u0628\u0627\u0632\u06af\u0634\u062a\u06cc \u06a9\u0633\u0631 \u062e\u0648\u0627\u0647\u062f \u0634\u062f.<\/p>\n<\/li>\n<li data-start=\"2687\" data-end=\"2761\">\n<p data-start=\"2689\" data-end=\"2761\">\u0645\u062f\u062a \u0632\u0645\u0627\u0646 \u062f\u0631\u06cc\u0627\u0641\u062a \u06a9\u0627\u0644\u0627\u06cc \u062a\u0639\u0648\u06cc\u0636\u06cc \u0645\u0645\u06a9\u0646 \u0627\u0633\u062a \u0628\u0631 \u0627\u0633\u0627\u0633 \u0645\u062d\u0644 \u0633\u06a9\u0648\u0646\u062a \u0634\u0645\u0627 \u0645\u062a\u0641\u0627\u0648\u062a \u0628\u0627\u0634\u062f.<\/p>\n<\/li>\n<li data-start=\"2762\" data-end=\"2911\">\n<p data-start=\"2764\" data-end=\"2911\">\u062a\u0648\u0635\u06cc\u0647 \u0645\u06cc\u200c\u0634\u0648\u062f \u0628\u0631\u0627\u06cc \u0627\u0631\u0633\u0627\u0644 \u0645\u062d\u0635\u0648\u0644\u0627\u062a \u0628\u0627 \u0627\u0631\u0632\u0634\u060c \u0627\u0632 \u062e\u062f\u0645\u0627\u062a \u067e\u0633\u062a\u06cc \u0628\u0627 \u0642\u0627\u0628\u0644\u06cc\u062a \u0631\u0647\u06af\u06cc\u0631\u06cc \u06cc\u0627 \u0628\u06cc\u0645\u0647 \u0627\u0633\u062a\u0641\u0627\u062f\u0647 \u06a9\u0646\u06cc\u062f. \u0645\u0627 \u0645\u0633\u0626\u0648\u0644\u06cc\u062a\u06cc \u062f\u0631 \u0642\u0628\u0627\u0644 \u0639\u062f\u0645 \u062f\u0631\u06cc\u0627\u0641\u062a \u06a9\u0627\u0644\u0627\u0647\u0627\u06cc \u0645\u0631\u062c\u0648\u0639\u06cc \u0646\u062f\u0627\u0631\u06cc\u0645.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2913\" data-end=\"2916\" \/>\n<h3 data-start=\"2918\" data-end=\"2951\">\u0646\u06cc\u0627\u0632 \u0628\u0647 \u0631\u0627\u0647\u0646\u0645\u0627\u06cc\u06cc \u0628\u06cc\u0634\u062a\u0631 \u062f\u0627\u0631\u06cc\u062f\u061f<\/h3>\n<p data-start=\"2953\" data-end=\"3075\">\u0628\u0631\u0627\u06cc \u0647\u0631\u06af\u0648\u0646\u0647 \u0633\u0624\u0627\u0644 \u06cc\u0627 \u062f\u0631\u06cc\u0627\u0641\u062a \u0645\u0634\u0627\u0648\u0631\u0647 \u062f\u0631 \u062e\u0635\u0648\u0635 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